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Shipping

Orders are typically dispatched by the Distribution Center (DC) within 1 – 3 business days of placing your order. During busy periods, shipping from the DC can take longer.

How long will delivery take?

The table below shows you the typical number of business days your item will take to be delivered to you based on where your order was sent from:  

 
Shipment from US Distribution Center Processing Time Transit Time
Contiguous U.S. Standard 2 - 3 Business Days prior to 12 pm ET 4 - 7 Business Days
Express* 1 - 2 Business Days prior to 12 pm ET 2 - 3 Business Days
Premium* 1 Business Day prior to 12 pm ET Next Day with 12 pm ET cut off
AK, HI, PR Standard 2 - 3 Business Days prior to 12 pm ET 5 - 10 Business Days

 

How much is delivery & what's included in the shipping and handling fee?

Shipping & handling costs are calculated per order (based on things like weight, size, and the shipping option selected) once you have entered items into your basket and have proceeded through the check-out.

A $1.99 handling fee is included in the shipping cost that covers warehouse storage, packaging material and supplies, labor costs to receive and pack, and other costs associated with fulfilling your order. Depending on the state associated with your order, a sales tax may be assessed on the shipping and handling fee.

 

PO Box Support: 

*PO box and other non-standard delivery addresses are not eligible for Premium and Express shipping. If selected, the delivery method will automatically be updated to a compatible service, which may result in delayed transit time.


Special Order Items:
These products ship from a third party. Product may take 4-6 weeks to ship from the vendor. Your credit card will be charged the full amount at the time of purchase. These items are not eligible for discount codes, expedited or international shipping, and may be subject to an additional shipping fee.

 

Wholesale Orders:
“For wholesale and/or tax exempt order inquiries, contact lgmwholesale@legends.net. Please note that these types of discounts cannot be applied retroactively to existing orders.


RETURN POLICY:

We have a 30-Day Hassle Free Return Policy and our goal is to make your return simple and easy. We want you to be completely satisfied with your purchase. If you are not satisfied for any reason, we want to fix it. Simply return the form included with your package along with any item from your order in original condition (with tags) for a refund or exchange. If returning defectively manufactured merchandise, please contact our customer service team to arrange for the return/exchange. 

Note: To receive an exchanged item more quickly, return your item(s) for a refund and place a new order today. You will be responsible for shipping fees associated with the return/exchange. The method of shipping the item(s) back to us is your choice; we recommend you receive a tracking number when returning your package to ensure proof of delivery. Please note there will be an additional shipping charge for the new package if you request an exchange. It will take 2-10 business days from the date received for the refund to appear on your credit card statement. If requesting an exchange, it may take up to 10 business days for your new order to ship.

Please send domestic returns to:

Legends Global Merchandise, ATTN: Returns, 7900 Rockville Road, Indianapolis IN 46214.


Please Note:

  • Product may be returned in method of your choice at your expense. We recommend insuring the package and using a service that can provide tracking information to ensure successful delivery. We are not responsible for lost returns.
  • If you are returning manufacturer defective merchandise, we will pay the cost of return shipping only if you use the postage prepaid return label. If you choose to use your own shipping method, we will not reimburse shipping cost.
  • All returned merchandise is subject to quality inspection. We will not accept worn/damaged merchandise for exchange or refund. If items are returned in unacceptable condition, they will be returned back to you at your expense.
  • The original shipping cost will not be refunded upon returning your item.
  • NOTE: CDs, DVDs or other electronic media may only be returned if in the original unopened package. Undergarments are non-returnable.
  • Due to the collectible nature and high value of Personalized Jerseys, Memorabilia and Auction categories, these items are non-returnable. All sales are final.
  • NO RETURNS / EXCHANGES AFTER 30 DAYS OF RECEIPT OF MERCHANDISE.

PERSONALIZED JERSEYS
  • Please allow 1-3 weeks for production and shipping of Personalized Game Jerseys, or 4-6 weeks for production and shipping of Personalized Elite Jerseys. This includes time to process, customize and ship your officially licensed personalized jersey.
  • Shipping costs will be reflected on checkout page.
  • Your credit card will be charged the full amount at time of purchase.
  • Please review the Size Chart to ensure a proper fit.
  • All sales are final for Personalized Jerseys. No returns will be accepted.